5 Common Mistakes to Avoid When Hiring a Cleaning Service

A house is a valuable asset because it provides a safe, secure place to live for you and your family. Because of this, all prospective homeowners take their time to find the perfect home. However, homeownership is also a responsibility because you must ensure it's clean most of the time, which is hard to achieve if you lead a busy life. Luckily, hiring a cleaning service can solve this problem.

A cleaning service is an excellent way to ensure your house is clean and tidy at all times. It also helps to free up time to let you focus on other responsibilities. They do this using the latest products and techniques to ensure all surfaces are clean and sanitized, which helps maintain cleanliness for longer. However, not all cleaning services are equal because they offer different services, and you may commit several errors without your knowledge. For this reason, one must know what these mistakes are, such as:

#1 - Always Hiring a Cheap Company

Cheap doesn't always mean good, and you may end up paying more for a service that doesn't meet your expectations. This is especially true for cleaning services because some companies may use low-quality products that could damage your furniture or other surfaces. Therefore, it's recommended to research different companies and compare prices and services to find the most suitable one.

Additionally, the cost of cleaning services may vary depending on the size of the property, the number of rooms, and the frequency of the service required. Finding a company that offers competitive prices to ensure you get your money's worth is advisable. 

#2 - Not Asking about Specific Services 

When hiring a cleaning service, you must always ask about the company's specific services. This includes the types of cleaning products they use, their methods of cleaning, and the services they provide, such as upholstery, window, and carpet cleaning.

You should also inquire about the company's safety and security procedures and any additional fees or charges that may apply. These questions help ensure the company meets your specific needs. 

#3 - Hire a Cleaning Service over the Phone

While hiring a cleaning service over the phone may seem like a convenient option, it’s important to remember that the quality of the service may be compromised. It’s best to meet with the company in person and get a firsthand look at their services before deciding to give you a better feel for the company and ensure they fit your needs. Once you've hired them and you think they provided excellent service, you can hire them over the phone. 

#4 - Not Asking for Verification

Before hiring a cleaning service, it’s vital to ensure they are reputable and reliable. You should ask for proof of insurance or any other verification you can get. This will help ensure that the company is up to your standards and that they can deliver the services they promise.

Additionally, the company should be able to provide references from past customers who can attest to the quality of their services. The best way of doing this is to look for online reviews, which will give you an honest opinion of the company. 

#5 - Failure to Set Proper Terms and Conditions

You should always set proper terms and conditions when hiring a cleaning service. This should include a detailed description of the services that will be provided, the cost, and the contract duration. This will ensure that both parties are on the same page and that there is no confusion or misunderstanding of the agreement.

Additionally, you must set clear expectations in terms of payment. This should include the payment schedule and any late fees or penalties associated with missed payments. By setting clear terms and conditions, you can ensure that the services are delivered as expected and that both parties understand the agreement.


A cleaning service helps you maintain your home's cleanliness, but you must always hire the right company that suits your needs and budget. Many cleaning service companies are available, but few can offer the quality of service you may expect. Because of this, you should take your time and research different companies before deciding.

Custom Maids provides top-quality services for house cleaning in Bay City, MI. Our professional cleaners use safe cleaning practices and solutions to ensure your home remains clean for a long time for affordable prices. Call 989-402-5261 today to schedule an appointment!

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A weekly house cleaning service is the perfect way to spend quality time with your loved ones without having to worry about getting everything done around the house.

You spend so much time providing — let us take care of the cleaning.We'll come in every week (or every other week) and refresh everything just the way you like it. After just the first couple of regular cleans, we'll learn things about you that you wouldn't even know to let us know about