Is Commercial Cleaning Worth It? Pros and Cons of Hiring a Cleaning Service

If you're reading this guide, chances are you're considering hiring a commercial cleaning service. But is commercial cleaning worth it? 

The answer, of course, depends on your individual circumstances.

In this guide, we'll look at the pros and cons of commercial cleaning. We'll also provide a brief overview of commercial cleaning services, how they work, and what you can expect.

Let's start with a fundamental question.

What is Commercial Cleaning?

Commercial cleaning is, quite simply, cleaning a commercial space. This can include office buildings, retail stores, restaurants, hotels, and any other type of business. 

Commercial spaces tend to be larger and more complex than residential spaces, so they require a different approach to cleaning. In most cases, commercial cleaning services will use specialized equipment and techniques to clean large areas quickly and effectively. 

Industrial vs. commercial cleaning [Illustration]

For instance, commercial cleaning companies may use a floor buffer to clean a large office lobby. This machine scrubs and polishes the floor with specialized cleaning pads.

They might also use a pressure washer to clean the exterior of a building. These washers use high-pressure water to remove dirt, grime, and other build-ups from surfaces.

The main goal of commercial cleaning is to create a clean, safe, and healthy environment for employees, customers, and anyone else who visits the space.

How Do Commercial Cleaning Services Work?

Commercial cleaning might be performed by in-house staff, but more often, it's outsourced to professional cleaning companies. These companies will send teams of cleaning technicians to your business to clean the premises.

The number of technicians will depend on the size and complexity of your business. A small office might only require one cleaner, while a large hotel might need a team of 10 or more. 

In most cases, commercial cleaning services will visit your business to assess your needs and create a custom cleaning plan. This plan will detail the areas that need to be cleaned, the frequency of cleaning, and the specific tasks that need to be performed. 

For instance, a plan for a small office might include daily tasks such as dusting surfaces and emptying trash cans. A plan for a large hotel might consist of tasks like cleaning guest rooms, vacuuming carpets, and washing windows.

Once the cleaning plan is in place, the cleaning company will regularly visit your business to perform the tasks. These visits can be daily, weekly, bi-weekly, or monthly, depending on your needs. 

The frequency of cleanings will depend on the size and condition of your space and your budget.

What Do Commercial Cleaning Services Include?

The tasks included in a commercial cleaning plan will depend on the specific needs of your business. Some everyday tasks often performed by commercial cleaning services might consist of:

  • Carpet cleaning: This service involves using specialized equipment to clean carpets and upholstery.
  • Window cleaning: Professional window cleaners will use ladders, scaffolding, or rope access to clean the exterior of your windows.
  • Handyman services: Some commercial cleaning companies also offer handyman services, such as changing lightbulbs and fixing minor repairs.
  • Hoarder cleanup: This service is designed to help businesses clean up after hoarding disorders.

Some other standard services include:

  • Stripping and waxing floors
  • Cleaning bathrooms
  • Dusting furniture
  • Vacuuming carpets
  • Emptying trash cans

For example, at Custom Maids, we offer all of the above services. We also provide a variety of package options so you can choose the perfect cleaning plan for your business.

How Does a Typical Commercial Cleaning Engagement Look Like?

Commercial cleaning engagements start with an initial consultation.

A representative will visit your business to assess your cleaning needs during this meeting.

At Custom Maids, we can also give you an online estimate based on the square footage of your space and the frequency of cleanings.

After the consultation, we'll create a custom cleaning plan for your business. A typical cleaning project might include:

  • Supplies: Collecting all the necessary cleaning supplies, such as vacuums, mops, and cleaning solutions.
  • Schedule: Deciding how often the space should be cleaned and when the cleaners should visit.
  • Tasks: Identifying which specific tasks need to be performed, such as carpet cleaning, window washing, or trash removal.
  • Budget: Determining how much you're willing to spend on commercial cleaning services.

Once the cleaning plan is in place, we'll match you with a team of cleaning technicians. These cleaners will visit your business at the scheduled time to perform the tasks.

You can expect them to be professional and courteous at all times. They will also take care to minimize any disruptions to your business.

At the end of each visit, they will perform a quality check to ensure that the space is clean and up to your standards.

What Are the Pros and Cons of Commercial Cleaning Services?

At this point, you might be wondering if commercial cleaning services are right for your business. Here's a look at some of the pros and cons:

Pros of Hiring a Commercial Cleaning Company

  • Save time: By hiring a professional company, you can free up your time to focus on more critical tasks, like running the business.
  • Avoid disruptions: An excellent commercial cleaning company will work around your schedule to avoid disruptions to your business.
  • Improved appearance: A clean business space can make a good impression on customers and clients.
  • Increased productivity: A clean and organized workplace can increase productivity and creativity among employees.
  • Save money: Commercial cleaning services aren't a short-term expense but a long-term investment. The right company will prevent damage to your equipment and furniture, saving you money in the long run.

The benefits of hiring a cleaning company [Illustration]

Cons of Hiring a Commercial Cleaning Company

  • Learning curve: Before you can find the right company, you might have to go through a learning curve. It's essential to do your research and ask around for recommendations.
  • Cost: While commercial cleaning services can save you money in the long run, you still need to budget for the initial expense. However, many companies offer flexible payment options to make things more affordable.

What Should You Look For in a Commercial Cleaning Company?

Before hiring a commercial cleaning company, you should consider a few key factors.


First, you need to ensure that the company is experienced and reputable. Ask for references from past clients and check online reviews. The right company will have plenty of positive feedback from happy customers.

Custom Maids Review


It's also important to consider the company's location. If they're based far away, they might not be able to respond quickly in case of an emergency.

Besides, local companies are more likely to understand the specific cleaning needs of businesses in your area.

At Custom Maids, for example, we cover the entire Mid-Michigan area, including:

  • Auburn
  • Bay City
  • Bridgeport
  • Essexville
  • Frankenmuth
  • Freeland
  • Kawkawlin
  • Hemlock
  • Linwood
  • Midland
  • Munger
  • Reese
  • Richville
  • Saginaw
  • Sanford
  • Vassar

Before you decide on a company, ask about their coverage area. This will help you narrow down your options and find a convenient company for you.

Services Offered

What kind of services does the company offer? Do they cover all the tasks you need to be done? Are there any additional services that you might need in the future?

Hiring a company that offers a wide range of services can be beneficial in the long run. You won't have to look for another company when your needs change.

For instance, at Custom Maids, we don't just offer general cleaning services. We also specialize in deep cleaning, carpet cleaning, and post-construction cleanup. This way, you can count on us for all your cleaning needs, now and in the future.


Of course, you also need to consider the cost of the services. Get a few quotes from different companies before you make your decision.

That said, price shouldn't be your only consideration. Make sure you're getting value for your money.

Look at the quality of the services offered.

  • Are they using high-quality products?
  • Do they have a team of experienced professionals?
  • Are they insured and bonded?
  • Do they offer a satisfaction guarantee?

The right company will offer quality services at a fair price. They'll also be transparent about their pricing to know what you're paying for.

At Custom Maids, we offer free quotes so that you can compare our prices with other companies. We're also upfront about our pricing, so you know what you're getting for your money.

Customer Service

Finally, you should consider the company's customer service. How responsive are they? Do they answer your questions in a professional and friendly manner?

The easiest way to gauge customer service is by giving them a call. This will provide you with a good idea of how they treat their potential clients.

Custom Maids is dedicated to providing the best possible customer service. We're always happy to answer your questions and address your concerns.

We understand that your business is essential to you. We go above and beyond to make sure you're happy with our services.

To see for yourself, give us a call at (989)-402-5261. We'll be happy to chat with you and answer any questions.

Ready to Hire a Commercial Cleaning Company?

Choosing a commercial cleaning company is a big decision. You need to ensure you're getting the best possible value for your money.

Fortunately, Custom Maids is here to help. We're an experienced and reputable company that offers a wide range of services.

To learn more about what we can do for you, call us at (989)-402-5261. You can also get a free online estimate.

We look forward to hearing from you!

Call our team to get a free estimate.

A weekly house cleaning service is the perfect way to spend quality time with your loved ones without having to worry about getting everything done around the house.

You spend so much time providing — let us take care of the cleaning.We'll come in every week (or every other week) and refresh everything just the way you like it. After just the first couple of regular cleans, we'll learn things about you that you wouldn't even know to let us know about